Terms of service
Welcome to Cumpanion. These Terms of Service govern your use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
Throughout these Terms, “we,” “us,” and “our” refer to Cumpanion. “You” refers to the user, customer, or visitor of our website.
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our site or products.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms may result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Payment information is always processed securely and encrypted by our payment providers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, website, or content without our express written permission.
3. Products and Services
All products and services offered through Cumpanion are subject to availability. We reserve the right to limit the quantities of any products or services we offer and to discontinue any product at any time without notice.
We make every effort to display product descriptions, packaging, and imagery as accurately as possible. However, we cannot guarantee that your device’s display of colors or product details will be completely accurate.
We reserve the right to modify product pricing, descriptions, offers, and availability at any time without notice.
4. Order Acceptance and Billing Information
We reserve the right to refuse, limit, or cancel any order at our sole discretion. This may include orders placed under the same customer account, payment method, billing address, or shipping address.
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store. You agree to promptly update your information, including your email address, payment details, billing address, and shipping address, so we can complete your transactions and contact you if needed.
5. Medical and Safety Disclaimer
The products included in the Cumpanion kit, including pH balancing soap, wipes, and pheromone oils, are intended for cosmetic, hygiene, and self care purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition, infection, or disease.
Because every body is different, we strongly recommend performing a patch test on a small area of skin before full use, especially for products such as oils, soaps, or wipes.
If you are pregnant, nursing, under medical supervision, or managing any gynecological, dermatological, or other health condition, you should consult a qualified healthcare professional before using our products.
If irritation, redness, discomfort, or any other adverse reaction occurs, discontinue use immediately and rinse the affected area with cool water. Seek medical advice where appropriate.
Cumpanion does not provide medical advice, diagnosis, or treatment. Any information provided on this website, packaging, marketing materials, or through customer communication is for general informational purposes only and should not be treated as medical advice.
6. Product Use and Assumption of Risk
By purchasing and using any Cumpanion product, you acknowledge and agree that use of the product is at your own risk.
You are solely responsible for using the product only as intended and in accordance with any instructions, warnings, packaging guidance, or product descriptions provided.
Cumpanion is not responsible for allergic reactions, skin sensitivities, or other adverse effects that may result from individual sensitivities, misuse, improper handling, or use inconsistent with product instructions.
Our products are for external use only unless expressly stated otherwise. Misuse, including internal use where not intended, use on broken or irritated skin, or use contrary to product instructions, is solely your responsibility.
7. Limitation of Liability
To the fullest extent permitted by law, Cumpanion, its owners, affiliates, employees, contractors, service providers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.
This includes, without limitation, damages for personal discomfort, irritation, allergic reaction, lost profits, lost data, or any other damages arising from the purchase, use, or misuse of our products.
In all cases, Cumpanion’s total liability for any claim relating to any product purchased from us shall not exceed the amount you paid for the specific product giving rise to the claim.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
8. Returns and Refunds
All returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service. By making a purchase from our store, you agree to that policy as posted on our website.
9. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or more complete sources where appropriate.
We reserve the right to modify website content at any time, but we are under no obligation to update information unless required by law.
10. Third Party Links and Tools
Our website may contain links to third party websites, services, or tools that we do not own or control. We are not responsible for examining or evaluating their content, accuracy, or policies, and we do not assume any liability for any third party websites, materials, products, or services.
Your use of third party tools or websites is entirely at your own risk and subject to the terms and policies of those third parties.
11. Intellectual Property
All content on this website, including but not limited to text, branding, graphics, product names, images, icons, layout, and design elements, is the property of Cumpanion or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, republish, or exploit any part of this website or its content without prior written permission from Cumpanion.
12. User Comments and Submissions
If you submit feedback, suggestions, testimonials, reviews, or other content to us, you agree that we may use, edit, publish, distribute, and display such content without restriction, provided we do so in accordance with applicable law.
You agree that your submissions will not violate any rights of any third party, including intellectual property, privacy, or other personal rights, and will not contain unlawful, abusive, or harmful material.
13. Prohibited Uses
You may not use the site or its content:
for any unlawful purpose
to solicit others to perform unlawful acts
to violate any laws or regulations
to infringe upon our intellectual property rights or the rights of others
to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
to submit false or misleading information
to upload malicious code or interfere with website security or functionality
to collect or track the personal information of others without consent
to spam, phish, scrape, crawl, or otherwise misuse the website
We reserve the right to terminate your use of the site for violating any prohibited use.
14. Privacy
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for more information on how we collect, use, and protect your personal information.
15. Indemnification
You agree to indemnify, defend, and hold harmless Cumpanion and its affiliates, partners, employees, contractors, and service providers from any claim, demand, loss, liability, or expense, including reasonable legal fees, arising out of your breach of these Terms or your misuse of the website or products.
16. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.
17. Termination
These Terms remain effective unless and until terminated by either you or us. You may stop using our website at any time. We may terminate or suspend your access to the website or services at any time without notice if we believe you have violated these Terms.
18. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and interpreted in accordance with the laws applicable in Indiana, United States, without regard to conflict of law principles.
19. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to review this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
20. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: hello@cumpanionbox.com
Address: 410 Elmhurst Dr, Madison, IN, 47250, US